Last Updated: 12/02/2025

Welcome to the Creator Support Portal (referred to as "we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data of creators and users who access our platform. By using the Creator Support Portal, you agree to the terms outlined in this policy.

 

1. Information We Collect

We collect the following types of information to improve our website performance and provide a better user experience:

• Personal Information: This includes your name, email address, contact details, and any other information you provide when registering or using our services.

• Usage Data: We collect data about how you interact with our website, such as pages visited, time spent on the site, and browser type.

• Technical Data: This includes your IP address, device information, and operating system to help us optimize our platform.

 

2. How We Use Your Information

The information we collect is used for the following purposes:

• To improve the performance and functionality of our website.

• To provide personalized support and services to creators and users.

• To analyze usage patterns and enhance user experience.

• To communicate with you regarding updates, support, or other relevant information.

 

3. Data Sharing and Third Parties

We do not share, sell, or disclose your personal information to any third parties. Your data is strictly used for internal purposes to improve our services and website performance.

Exceptions to this policy may occur only in the following circumstances:

• If required by law or legal process.

• To protect the rights, property, or safety of our platform, users, or the public.

 

4. Data Security

We take the security of your data seriously. We implement industry-standard measures to protect your information from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and regular security audits.

 

5. Your Rights

As a user or creator, you have the following rights regarding your data:

• Access: You can request a copy of the personal information we hold about you.

• Correction: You can update or correct any inaccurate information.

• Deletion: You can request the deletion of your personal data, subject to legal obligations.

• Opt-Out: You can opt out of receiving communications from us at any time.

To exercise these rights, please contact us at [email protected].

 

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These tools help us analyze website traffic and improve performance. You can manage your cookie preferences through your browser settings.

 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly.

 

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

 

Thank you for trusting the Creator Support Portal. We are dedicated to protecting your privacy and providing a secure and efficient platform for creators and users alike.